Customer Service

West Somerset Council seeks to improve service to the customer and the community, and is the measure by which we judge our success. 

Where, when and how services are delivered is driven by the needs of the customer. The whole Council is striving to become customer-focused in word and action.

Help us to improve our service

We welcome your comments on the service we provide. We will use them to help us to improve our service.

If you would like to make a suggestion of improvement, you can complete our online Feedback Form.

To make a complaint about a service please see our Complaints and Compliments page.