Homelessness Reduction Act

What it means for you

The Homelessness Reduction Act makes local councils act earlier when people are in danger of homelessness. The changes are:
  • We must work with you and your family to avoid or help with homelessness, if your case meets the conditions
  • You can apply to the council if you are going to become homeless in 56 days
  • You are in private rented home and have had a valid Section 21 notice
To help you, you will have a face to face interview. This will help us to understand your problems and agree your housing plan. This can take up to 2 hours. We need to see these documents:
  • Tenancy agreement
  • Letter and/or notice from your landlord
  • Money information
  • Addresses for the past 5 years
  • Proof of any mental health problems
  • Details of any medication
  • Your support needs such as reading, counting, disabilities, criminal or addiction
  • Identification
  • Contact details of other services helping you
We can offer support and advice for:
  • Your rights in general, and when harassed or evicted by your landlord
  • Rent and mortgage debt, including debt help
  • Help if you’re a victim of domestic abuse
  • Family help
  • Repairs and adaptation grants to your home
  • How to find private rented housing, social housing or low cost home ownership schemes
Phone us on 01643 703704 or to book a drop in appointment if roofless:
Monday to Thursday 9am- 4.30pm
Friday 9am- 4pm

Or call Out of Hours on 01823 368244 (Adult Mental Health Team)